Privacy Policy
Last updated: March 1, 2026
1. Introduction
Sūtra House ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, mailing address
- Manuscript Submissions: Book titles, genres, synopses, and uploaded manuscripts
- Account Information: Username, password (encrypted), and account preferences
- Payment Information: Billing address, payment method details (processed securely through Stripe)
- Communications: Messages, inquiries, and feedback you send to us
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device type
- Cookies and Tracking Technologies: See our Cookie Policy for details
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our publishing services
- To process manuscript submissions and communicate with authors
- To process orders, payments, and fulfill book purchases
- To send you updates about your submissions, orders, or account
- To respond to your inquiries and provide customer support
- To send marketing communications (with your consent, which you can withdraw at any time)
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications
- Objection: Object to certain processing activities
To exercise these rights, please contact us at hello@sutrahouse.com.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: